Technical builder with a full-stack background — currently working as a Customer Support Specialist at ElevenLabs, one of the world's leading AI voice platforms, with firsthand knowledge of its APIs, failure modes, and customer pain points across a high-volume global support environment. Stack spanning Node.js, React, Next.js, TypeScript, Firebase, Supabase, and Cloudflare Workers, backed by a consistent track record of building and shipping independent software in production.
QA of HD/SD broadcast streams for VTR (Chile). Independently designed and built an internal C# tool to automate bulk video format transformation using FFmpeg, FFprobe, and MediaInfo, replacing a cumbersome manual workflow.
Scriptwriter, on-screen presenter, video editor, and creative director for cable TV gaming channels and fan-driven media. Guest on IGN Latam. On-site press coverage at E3, Los Angeles — live interviews with Reggie Fils-Aimé and Ed Boon.
Stream manager, director assistant, and broadcast producer for live events (concurrent, on-call). OBS Studio, vMix, Streamlabs, StreamElements; multi-camera setups and live encoding pipelines.
Operated own digital goods storefront (Steam, PlayStation, Xbox). Full business management: payment processing, fraud prevention, and customer support.
Handled customer interactions via email, phone, and social media for the global e-commerce marketplace.
Web puzzle game with 100+ unique levels. Active international community since 2006.
Personal catalogue of 900+ completed games spanning 30+ years. Integrates IGDB, Steam API, and SteamGridDB.
Fully local AI assistant with custom RAG pipeline indexed over structured documentation.
Personal site with CI/CD, Cloudflare Pages Functions, spam protection, and production-grade security headers.
Home-built mini server running Homepage, Home Assistant, Cockpit, PiHole, Plex, and qBittorrent. Mix of Docker and bare metal depending on what makes sense per service.
Personal VPS on Oracle Cloud running Quake 3 servers, a RustDesk server for remote access, custom stream alert tools, and various other self-hosted services.