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Kris Escobar
AI Solutions · Full-Stack Dev

Kris Escobar

Technical builder with a full-stack background — currently working as a Customer Support Specialist at ElevenLabs, one of the world's leading AI voice platforms, with firsthand knowledge of its APIs, failure modes, and customer pain points across a high-volume global support environment. Stack spanning Node.js, React, Next.js, TypeScript, Firebase, Supabase, and Cloudflare Workers, backed by a consistent track record of building and shipping independent software in production.

Current role
ElevenLabs
Customer Support Specialist
Since November 2024 · ~35 tickets/day · Full English environment
Targeting AI Solutions Engineering roles
GrupoZ
Oct 2022 – Dec 2023
Broadcast Software Developer & Video QA

QA of HD/SD broadcast streams for VTR (Chile). Independently designed and built an internal C# tool to automate bulk video format transformation using FFmpeg, FFprobe, and MediaInfo, replacing a cumbersome manual workflow.

NexoPlay / Control.VG
Jun 2018 – Oct 2022
Scriptwriter, Presenter & Editor

Scriptwriter, on-screen presenter, video editor, and creative director for cable TV gaming channels and fan-driven media. Guest on IGN Latam. On-site press coverage at E3, Los Angeles — live interviews with Reggie Fils-Aimé and Ed Boon.

Freelance
2016 – 2024
Streaming & Broadcast Technician

Stream manager, director assistant, and broadcast producer for live events (concurrent, on-call). OBS Studio, vMix, Streamlabs, StreamElements; multi-camera setups and live encoding pipelines.

Steam A Luca
Nov 2012 – Jul 2016
Manager & Customer Support Executive

Operated own digital goods storefront (Steam, PlayStation, Xbox). Full business management: payment processing, fraud prevention, and customer support.

Groupon
Jun 2011 – Oct 2012
Customer Experience Manager

Handled customer interactions via email, phone, and social media for the global e-commerce marketplace.

👁️
Tercer Ojo
19 years active

Web puzzle game with 100+ unique levels. Active international community since 2006.

JavaScriptTypeScriptFirebasePWAService Workers
🎮
Crónica
2 years active

Personal catalogue of 900+ completed games spanning 30+ years. Integrates IGDB, Steam API, and SteamGridDB.

Next.js 14React 18TypeScriptSupabasePostgreSQLTailwind
🤖
Local AI RAG Stack

Fully local AI assistant with custom RAG pipeline indexed over structured documentation.

OllamaQwen3 14BOpen WebUIRAG
🌐
krisenigma.com

Personal site with CI/CD, Cloudflare Pages Functions, spam protection, and production-grade security headers.

AstroTypeScriptTailwindCloudflare PagesResendGitHub Actions
🖥️
Home Server

Home-built mini server running Homepage, Home Assistant, Cockpit, PiHole, Plex, and qBittorrent. Mix of Docker and bare metal depending on what makes sense per service.

DockerHome AssistantPiHoleLinuxCockpit
☁️
Oracle Cloud VPS

Personal VPS on Oracle Cloud running Quake 3 servers, a RustDesk server for remote access, custom stream alert tools, and various other self-hosted services.

Oracle CloudLinuxDockerRustDesk
Languages & Frameworks
Node.jsReactNext.js 14AstroTypeScriptJavaScript ES6+HTML5/CSS3C#Cloudflare Workers/D1
Web Development
Custom sitesWordPressResponsive designDeploy and maintenance20+ years of independent projects in production
AI & LLMs
OllamaRAG pipelineOpen WebUIElevenLabs APIClaudeChatGPTGemini
Databases
Supabase (PostgreSQL)FirebaseCloudflare D1MySQL
Infrastructure
LinuxDockerOracle Cloud VPSCloudflare Pages FunctionsGitHub ActionsVercelWrangler CLI
Support & Ops
ZendeskSalesforcePostmanParahelpSigmaPosthogSendgridAsana
Media & Broadcast
OBS StudiovMixStreamlabsStreamElementsAdobe PremiereAuditionDaVinci Resolve
Visual Design
Brand identityStream overlaysVideo graphicsPhotoshopDaVinci Resolve
Curious about my creative side as KrisEnigma? View creative profile →